Unleash your leadership potential and elevate guest experiences as a Valet Parking Attendant at PMC!Are you a customer service professional eager to elevate your career? Do you crave customer service excellence and leading a team that elevates hospitality? Imagine yourself at PMC, the nation's fastest-growing parking management company orchestrating unforgettable guest experiences across 5-star hotels, vibrant events, and more.
Why PMC?PMC is more than a workplace; it's a platform for growth and success. Enjoy a supportive team environment that values your contributions. As a Valet Parking Attendant, you'll enjoy a competitive wage ranging from $14 to $20+ per hour (rate boosted by tips and bonuses).
Position OverviewAs a Valet Attendant, you will be an integral part of the guest services team, responsible for creating a positive first impression and ensuring a seamless outstanding experience for our guests. This role involves providing excellent customer service and safely and efficiently managing valet parking services.
Key Responsibilities
Guest Arrival and Departure:
Greet guests with warmth and professionalism upon arrival.
Assist with the check-in and check-out process, providing information about the hotel's amenities.
Luggage Assistance:
Safely handle guests' luggage, transporting it to and from rooms promptly.
Offer assistance with carrying luggage and provide information about room features.
Valet Parking:
Collaborate with the valet parking team to ensure a smooth and efficient parking and retrieval process for guests' vehicles.
Safely drive and park vehicles, adhering to company and safety standards.
Guest Services:
Provide information about the hotel's facilities, services, and local attractions.
Respond to guest inquiries and requests promptly and professionally.
Communication:
Maintain clear and effective communication with the front desk, concierge, and other departments to ensure coordinated guest services.
Relay important information about guest preferences and special requests.
Safety and Security:
Monitor the entrance area for any suspicious activity and report concerns promptly.
Adhere to safety and security procedures to ensure the well-being of guests and their belongings.
Position Requirements
Minimum 18 years of age.
Customer service experience.
Valid driver's license.
Ability to pass a background check and motor vehicle record (MVR) check.
Capability to run, retrieve vehicles, and lift luggage up to 50 pounds.
Preferred, but not required: ability to drive a standard (stick-shift) vehicle.
Ability to use personal cell phone for work purposes.
Customer-focused mindset with a commitment to providing exceptional service.
Physical ability to lift and transport luggage, stand for extended periods, and work outdoors.
Flexibility to work varied shifts, including weekends and holidays.
What You'll ReceiveCompetitive Pay + Tips:
Competitive hourly wage ranging from $14 to $20+ (Average rate of base pay, plus tips and potential bonuses).
Benefits That Matter
Opportunities for professional development and advancement within the company.
Growth opportunities within the company.
Flexible schedules to accommodate your lifestyle.
Comprehensive training programs and ongoing support.
Referral Incentive Program.
Exciting lifestyle benefits, rewards, and recognition.
Employee discounts on accommodations, dining, and other services.
Daily cash and digital tips for tipped positions.
Employee uniforms for hourly field positions.
And more!
How To ApplyIf this opportunity aligns with your skills and interests, apply today by filling out our quick company mobile-friendly application. We look forward to hearing from you!
Ready to swap the ordinary for the extraordinary in valet parking? Click "Apply Now" and let's start a conversation! We're eager to welcome the next member into our PMC family.
About Parking Management Company (PMC)PMC is a rapidly growing company in the hospitality industry, specializing in valet parking services for 5-star hotels, resorts, hospitals, restaurants, and special events.
Our mission is to build strong relationships with clients through the highest standards of customer service.
For more information and to explore our open positions, visit JoinPMC.com and ParkingMgt.com.Eeo/AdaParking Management Company is committed to ADA compliance and will make reasonable accommodations in line with the Americans with Disabilities Act of 1990.
PMC is an equal opportunity employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply.
NoteThis job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.
This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.
Seniority level
Entry level
Employment type
Part-time
Job function
Other
Industries
Hospitality
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A valet attendant is someone who helps patrons by parking and retrieving their cars for them. There are many skills a valet attendant can use, including driving, attention to detail, communication and customer service skills.
A valet greets guests upon their arrival and provides customer service by parking and retrieving their vehicle. Many employees who hold the job title of valet began in customer-focused roles such as front desk clerks or restaurant waiters. Additionally, a valet ensures the parking area is clean and safe.
Write a professional summary at the top explaining your Valet's experience and achievements. Follow the STAR method while writing your Valet resume's work experience. Show what you were responsible for and what you achieved as a Valet. List your top Valet skills in a separate skills section.
What are the most important Valet job skills to have on my resume? The most common important skills required by employers are Trucking, Auto Delivery, Detail Oriented, Scheduling, Communication Skills, English Speaking and Collaboration.
So you might think that just about anyone who can drive a car can work in valet parking services. It's easy, right? All you have to do is drive from Point A to Point B a few times and then the shift is over. Well, as a valet company, we can definitely say that working in this industry isn't for everyone.
Tipping your valet is good practice because they work hard, often in grueling weather conditions, to provide this service. Experts recommend tipping between $2 and $5 per trip, or $10 for excellent service. You may not be expected to tip valets at certain venues – like hospitals – or for private events.
When a guest arrives, they turn over their car keys to an employee who greets them, takes their keys, and parks their car. Later in the night when the guest is ready to leave, an employee retrieves their car for them and sends them on their way.
Personal characteristics will include: Tact, diplomacy and discretion Etiquette and good manners Politeness and civility Honesty and dedication Willingness to be of genuine service An unbiased and prejudice-free disposition.
Valid driver's license with a clean driving record. Previous experience in a customer service role, preferably in a hospitality or service industry. Familiarity with local roads, traffic patterns, and parking regulations. Ability to pass a background check and drug screening.
Is Valet Parking a Good Job? Valet or parking attendant jobs are good opportunities for job seekers who do not hold a post-secondary degree or have any specialized job training but who like to drive. Many positions provide on-the-job training, so prior experience is typically not required.
Adept at customer interactions and staff management including employee scheduling and accurate record keeping. Specialize in ensuring customer satisfaction in typically fast-paced environments. Assisted with car parking duties during busy periods. Coordinated parking solutions for various events.
To be a good valet parking attendant, be highly organized and aware of the location of the vehicles being parked. Greet guests and treat them in a friendly and professional manner at all times. Strive for speed, as a good valet never keeps the customer waiting unnecessarily.
Proficient in various cleaning techniques, including dusting, mopping, and disinfecting. Known for delivering exceptional results and exceeding client expectations. Demonstrates strong attention to detail and outstanding reliability in maintaining clean and organized spaces.”
Tipping your valet is good practice because they work hard, often in grueling weather conditions, to provide this service. Experts recommend tipping between $2 and $5 per trip, or $10 for excellent service.
While an anxious worker is merely undesirable in any other industry, an anxious valet worker can spell disaster, as nerves can mean inattentive driving and costly mistakes. Any job will cause stress sometimes, but good valet drivers will be adept at handling it.
A valet was a personal servant to a master or mistress, assisting with dressing and ensuring that the correct clothes were ready to wear. A butler serves the family and guests and is the most senior of the servants, ensuring that the house runs smoothly.
You'll provide excellent customer service at our property daily and during special events by greeting guests when they arrive, parking guest vehicles in the designated area, then retrieving the vehicles upon guest departure in a safe manner.
Introduction: My name is Wyatt Volkman LLD, I am a handsome, rich, comfortable, lively, zealous, graceful, gifted person who loves writing and wants to share my knowledge and understanding with you.
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